Return & Exchange Policy
Our return policy is valid for 60 days from the date of purchase. If more than 60 days have passed since your purchase, we’re unable to offer a refund or exchange.
Under our 60-Day Try-On Guarantee, you may try on your eyeglasses at home to make sure the fit, style, and reading strength are right for you.
To be eligible for a return, the eyeglasses must be returned in original, resalable condition, free from scratches, damage, alterations, or excessive signs of wear, and in their original packaging.
Once we receive and review your returned item, we’ll send you an email notifying you whether your return has been approved or rejected.
If approved, your refund will be processed and automatically applied to your original method of payment. Please allow up to 7 business days for the refund to appear, depending on your bank or payment provider.
Exchanges
If you wish to exchange your item for the same model or another strength, please contact us at info@2seelife.com.
How Long Do I Have to Return an Item?
All returns must be made within 60 days of purchase.
Do I Have to Pay for Return Shipping?
No — we cover the cost of return shipping.
How Do I Ship My Return?
If you’d like to return an item, please contact us at info@2seelife.com. Within 24 hours, we’ll provide you with return instructions.
Your eyeglasses must be shipped in their original packaging.
When Will I Receive My Refund?
Once the return has been approved (the items must be in perfect condition, with labels and in their original packaging), you’ll receive a confirmation email indicating that your refund will be processed within 7 days.
How Will I Receive My Refund?
Refunds will be issued to your original method of payment.
Can I Exchange My Eyeglasses?
Yes, exchanges are accepted. Please contact us at info@2seelife.com to request an exchange.
Return Address
2SeeLife
121 19th Street #15
Huntington Beach, CA 92648