Our return policy is good for 14 days. If 14 days passed since your purchase we are unable to offer you a refund or exchange.
In order to return an item, your item must be unused, in the same condition that you received it and in its original packaging
Once we receive and review your return, we will email you with an approval or rejection of your return.
Exchanges (if applicable)
We only replace defective or damaged items. If you need to exchange it for the same item, send us an email at email@example.com.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
How long do I have to return an item?
All returns must be made within 14 days of purchase.
Do I have to pay anything to return my items?
Yes, you will have to pay for return shipping.
How do I ship my returned item?
If you would like to return an item, please contact us via email at firstname.lastname@example.org and within 24 hours we will provide you with return information. Your sunglasses must be shipped in their original packaging.
When will I receive my refund?
Once the return has been approved (the items have to be in perfect condition, with labels and in their original packaging) you will receive a confirmation email indicating that the refund will be paid into your account within a few days.
How will I receive my refund?
Once the return has been approved, you will receive your refund via your original method of payment.
Can I exchange my sunglasses?
Exchanges will only be given to replace defective items. Please contact us at email@example.com to request an exchange.